What Entrepreneurs Need to Know About Customer Service

October 1, 2012 to October 5, 2012 is Customer Services Week, an international event “devoted to recognize the importance of customer service and to honor the people who serve and support customers with highest degree of care and professionalism.” Related Post: Entrepreneur’s Bookshelf: 300 Pages Revamping Service As You Know It The U.S. Congress proclaimed Customer Service Week a nationally recognized event ...

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SizeUp Tool Give Small Businesses Access to Customized Business Intelligence

Recently, the Small Business Administration made an announcement that they were making the SizeUp tool available to all business owners. While businesses do fail at an alarming rate, SizeUp provides an opportunity for small to medium sized businesses to access data analysis to discover insights and trends to make smarter decisions. SizeUp Goal from GIS Planning on Vimeo. The tool is available on the Small ...

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Is Google Plus a Ghost Town? [INFOGRAPHIC]

Google+ is the new kid on the block, so social media experts and individuals may not have tapped the potential of the social media that is supposed to challenge Facebook for supremacy. However, the rise to 170m users have people analyzing the impact and putting on their thinking caps on how to leverage the social media site. Some interesting findings ...

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What Does the Return of Myspace Mean for Entrepreneurs?

Before Facebook, there was a social media network called Myspace and while the network never truly went away, this week the company unveiled a new look with spokesman and investor Justin Timberlake. The company was once go-to social network for everyone, but in the last few years has become more geared for entrepreneurs and business owners in the entertainment or ...

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What’s Keeping Your Small Business from Succeeding? [INFOGRAPHIC]

There are currently $1 trillion small business loans that are outstanding. Small businesses play an essential part in powering our economy, but only if they can achieve success. Here are a few examples of common mistakes: Keeping Shoddy Records: Entrepreneurs/idea people are not always great administrators Resisting Change: Be immersed in your industry but do not get so close that you ignore trends ...

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Top 5 Office Trends & Items That Will Disappear in the Next 5 Years

The day came when rotary phones were extinct just like the Tyrannosaurus Rex. LinkedIn provided 5 additional items or office trends that you need to be prepared for so that your office isn’t left in the 13th century.

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What Does Being A CEO Mean to You?

CEO Blog Nation launched its “I am CEO” campaign for entrepreneurs and business owners. There is nothing like being an entrepreneur and the captain of the ship. It is a source of pride and ownership and that is why we captured in our battle cry what it means to be an entrepreneur. en·tre·pre·neur  noun ˌäⁿn-trə-p(r)ə-ˈnər, -ˈn(y)u̇r one who organizes, manages, and assumes the risks ...

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How Startups & Business Owners Can Use Google for Entrepreneurs

Google recently announced the launch of Google for Entrepreneurs, an umbrella initiative for the company to incorporate all of its programs to support startups, entrepreneurs and business owners across the globe. Google is hoping (1) to partner with strong organizations in local communities, (2) to organize Google-led programs that connect the company’s own teams and tools with entrepreneurs and (3) to ...

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What Does Groupon Entering the Credit Card Payment Business Mean for Business Owners

Last week Groupon made the announcement that they were entering the credit card and debit card processing business to compete with more established companies Square, Intuit and Paypal. According to Gartner, the mobile processing transaction value is expected to surpass $170 billion. The service will be called Groupon Payments and it will allow U.S. restaurants, salons and spas, retailers and other industries ...

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5 Ways Entrepreneurs Can Use the iPhone 5 for Their Business

Even those that have been living under a rock have heard about the iPhone 5 and its record breaking sales figures. Experts and pundits might argue that there aren’t many major changes to the new iPhone (larger display), no one will disagree about its sales. Some would argue that the biggest announcements and changes are actually for iOS 6.  For ...

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