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Home/CX strategy

CX strategy

Advice

Mercy - CBNation
0

A Guide to Creating an Effective Customer Experience Strategy
Advice

Mercy - CBNation
0

What is CX Strategy and Do You Need One?

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Posts from CBNation Community

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Artistic Director Brings People and Cultures Together
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Coach Encourages Living Abundantly
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YouTube Video UCQYQ5tePIoJIINFVEC1mB7A_8hLbleTda7Y

Armineh Keshishian is the President and Artistic Director of Evolution Dance Theatre which has created and produced a number of multidisciplinary dance theatre productions. Armineh has incorporated her creative skills with her financial knowledge and entrepreneurial discipline and committed herself as the visionary behind these productions since 2006. She says “I strive to create cultural fusion through art. I am inspired by concepts of women’s empowerment, diversity, multiculturalism and breaking down archetypal traditions. My aim is to bring people and cultures together by focusing on our commonalities vs. our differences.

CEO Hack: Ability to see patterns of energy and paying attention to everyone's different needs
CEO Nugget: Be in people's business, it's all about people
CEO Defined: One with the courage to be in charge and lead

Website: http://www.evolutiondancetheatre.com/

IAMCEO Episode 1149 with Armineh Keshishian: https://iamceo.co/2021/10/05/iam1149-director-brings-people-and-cultures-together/

Facebook: https://www.facebook.com/EvolutionDanceTheatre/
Twitter: https://twitter.com/EvolutionDT
YouTube: https://www.youtube.com/user/EvolutionDT

Podcast Interview: https://iamceo.co/2021/11/01/iam1176-artistic-director-brings-people-and-cultures-together/
Full Interview: https://cbnation.tv/2022/10/03/artistic-director-brings-people-and-cultures-together/

Armineh Keshishian is the President and Artistic Director of Evolution Dance Theatre which has created and produced a number of multidisciplinary dance theatre productions. Armineh has incorporated her creative skills with her financial knowledge and entrepreneurial discipline and committed herself as the visionary behind these productions since 2006. She says “I strive to create cultural fusion through art. I am inspired by concepts of women’s empowerment, diversity, multiculturalism and breaking down archetypal traditions. My aim is to bring people and cultures together by focusing on our commonalities vs. our differences.

CEO Hack: Ability to see patterns of energy and paying attention to everyone's different needs
CEO Nugget: Be in people's business, it's all about people
CEO Defined: One with the courage to be in charge and lead

Website: http://www.evolutiondancetheatre.com/

IAMCEO Episode 1149 with Armineh Keshishian: https://iamceo.co/2021/10/05/iam1149-director-brings-people-and-cultures-together/

Facebook: https://www.facebook.com/EvolutionDanceTheatre/
Twitter: https://twitter.com/EvolutionDT
YouTube: https://www.youtube.com/user/EvolutionDT

Podcast Interview: https://iamceo.co/2021/11/01/iam1176-artistic-director-brings-people-and-cultures-together/
Full Interview: https://cbnation.tv/2022/10/03/artistic-director-brings-people-and-cultures-together/

Armineh Keshishian is the founder and CEO of Wealth & Wellness Global – A coaching company that encourages living abundantly with Core Values of Empower, Enlighten and Build. “Together we build a hopeful community” she says.<br /><br />Armineh has created a holistic approach to Wealth and Wellness on how to have a fulfilling and abundant life. Armineh the award-winning Author and #1 best seller of "Joyous Wealth – 56 Secrets to Riches and Wellness" is a speaker on international stages and has been featured in magazines. Armineh is the recipient of “Top Female Entrepreneur of the Year” and “Women of Inspiration” awards.<br /><br />CEO Hack: (i) Showing up and participating in life (ii) Being consistent<br />CEO Nugget: When your mind, body and spirit are in alignment, miracles happen<br />CEO Defined: A leader who can communicate well, is inspired and makes people feel they belong<br /><br />Website: http://www.wealthandwellnessglobal.com/<br /><br />Linked in: https://www.linkedin.com/in/armineh-keshishian-8286577a/<br />YouTube: https://www.youtube.com/channel/UCtja6nAaGBDATicPwaSBYKQ/videos<br />Instagram: https://www.instagram.com/armineh.keshishian/<br />Twitter: https://twitter.com/ArminehGlobal/<br />Facebook: https://www.facebook.com/armineh.keshishian.3<br /><br />Podcast Interview: https://iamceo.co/2021/10/05/iam1149-director-brings-people-and-cultures-together/<br />Full Interview: https://cbnation.tv/2022/10/03/coach-encourages-living-abundantly/

Fabienne Raphaël is a business coach, speaker, podcaster and former elite athlete. She helps high achievers become highly paid experts by building their dream coaching/consulting business, so they can spice up their life, living their purpose. She’s a top-ranked podcaster and international speaker, who already shared the stage with John Lee Dumas and spoke at the last New Media Europe conference in London. She has been featured in Forbes, ABC, FOX, CBS, and Inc. and has appeared on over 30 podcasts, such as Entrepreneur on Fire. Fabienne was also an athletes' mentor with Team Canada at the last Pan-American Games.

CEO Hack: Family time and moments
CEO Nugget: Don't try to do it all on your own
CEO Defined: Feeling aligned with who you are and who you serve and coming from a genuine place

Website: https://www.fabienneraphael.com/

Facebook: https://www.facebook.com/FabiennRaphael/
LinkedIn: https://www.linkedin.com/in/fabienneraphael/

Podcast Interview: https://iamceo.co/2020/12/16/iam856-business-coach-helps-high-achievers-build-their-dream-business/
Full Interview: https://cbnation.tv/2022/09/26/business-coach-helps-high-achievers-build-their-dream-business/

Michael Haynes is a B2B Customer and Marketing Strategy Adviser.

Michael’s passion is empowering SMBs with BUYER-driven approaches to acquire and retain business customers and drive business growth.

Michael works primarily with service-based SMBs in Professional Services, IT and Financial Services.

He has over 23 years’ experience and has advised SMEs, start-ups and corporates in Australia, Canada, Asia, Latin America and the Middle East.

CEO Hack: Planning for the week and reflecting at the end of each day
CEO Nugget: Have no shame and always do marketing
CEO Defined: Delivering impact at multiple levels

Website: http://listeninnovategrow.com/

Book overview and chapter sample: https://listeninnovategrow.com/book/
Twitter: @2Excellyourbiz
LinkedIn: https://www.linkedin.com/in/michael-haynes-lig/

Podcast Interview: https://iamceo.co/2020/12/19/iam859-strategy-adviser-empowers-smbs-to-drive-growth/
Full Interview: https://cbnation.tv/2022/09/26/strategy-adviser-empowers-smbs-to-drive-growth/

Dr. De'Andrea Matthews is an educator, author and international speaker. She is the founder and CEO of Claire Aldin Publications, an award-winning hybrid publisher that is accredited by the Better Business Bureau and a member of the Independent Book Publishers Association. She is the author of seven books, seven book chapters and two academic journal articles in addition to the clients she has published in an effort to diversify publishing, one author at a time. Most recently, Dr. Matthews was selected to receive one of the Top 100 Leaders in Education award from the Global Forum for Education and Learning.

CEO Hack: Color-coding my block schedule
CEO Nugget: Make sure you leave a legacy
CEO Defined: Taking other people along the journey

Website: http://www.clairealdin.com/

Instagram: http://www.instagram.com/drdcmatthews
http://www.instagram.com/clairealdin

Twitter: http://www.twitter.com/drdcmatthews
http://www.twitter.com/clairealdin

LinkedIn: http://www.linkedin.com/in/drdcmatthews
Author page: http://www.facebook.com/DrDCMatthews
Business page: http://www.facebook.com/ClaireAldinPublications

Amazon book link: https://www.amazon.com/Overcomers-Anthology-Dr-DeAndrea-Matthews/dp/1733656073/

Podcast Interview: https://iamceo.co/2020/12/15/iam855-author-diversifies-publishing-to-make-voices-heard/
Full Interview: https://cbnation.tv/2022/09/20/author-diversifies-publishing-to-make-voices-heard/

Carol Tice is the founder of the award-winning Make a Living Writing blog (founded 2008) and Freelance Writers Den paid membership community (founded 2011), which now has 1400 members. She coaches home-based freelance writers on how to grow their income with her proven program, Freelance Writers Den 2X Income Accelerator. Her own freelance business ramped to six figures in the downturn of ‘08-’10. Her freelance clients have included Forbes, Entrepreneur, Seattle Magazine, Delta Sky, Costco, American Express, Deloitte, and many more. She’s the author of 2 print books and 10+ e-books.

CEO Hack: Staying away from work for some time
CEO Nugget: Think about where the winners are and align yourself with them
CEO Defined: Understanding you can't do everything and delegating

Website: https://www.makealivingwriting.com/

Linkedin: https://www.linkedin.com/in/carol-tice-freelance-writing-business-coach-book-ghostwriter/
Facebook: https://www.facebook.com/makealivingwriting

Free ebook The Recession-Proof Freelancer: https://www.makealivingwriting.com/recession-proof-freelancer

Podcast Interview: https://iamceo.co/2020/12/13/iam853-founder-coaches-home-based-freelance-writers/
Full Interview: https://cbnation.tv/2022/09/20/founder-coaches-home-based-freelance-writers/

Author Sylvia R.J. Scott has dedicated her career to empowering up-and-coming female professionals all over the world. She is the founder of Girls’ C.E.O Connection and creator of numerous educational initiatives designed to teach, motivate and prepare young women for successful entrepreneurial careers. Through her book, mentoring programs, presentations, and events, Sylvia shares stories, advice and skill-building pearls women everywhere can use to build their futures.

A natural-born connector with a keen talent for bringing out the best in others, Sylvia was named one of DataBird Business Journal’s most Inspiring Female Entrepreneurs in 2019. She served as an e-Mentor with the Institute for Economic Empowerment (Kabul, Afghanistan) and as a virtual business consultant for Coachella Women’s Business Center (California).

CEO Story: Started in 1997 with Self-Empowering women turned into entrepreneurship. Seeing the potential of young women during a Leadership Conference in 2003 and they were asking for more. Sylvia developed a mentoring and coaching program with her team.
Business Service: Entrepreneurial career, leadership, coaching, mentoring.
Secret Sauce: Turning passion into a business, with real stories and advice.
CEO Hack: Learning to look at how you react to things. Listening more and asking more questions. Take notes.
CEO Nugget: Mastering your mind. Especially with social media that are not so great. Not taking everything so personal.
CEO Defined: Faith, courage, and power to motivate others to accomplish the vision for your business. Engaging and empowering. Find the gems within your team and develop them.

Website: www.girlsceoconnection.com

Book: Realizing a Vision, Your Toolkit for Success. Words of Wisdom for Young Female Entrepreneurs

LinkedIn: sylviarjscott

Facebook: GirlsCEOConnection

Twitter: GirlsCEOConnect

YouTube: bit.ly/2HTgkAG

Pinterest: GrlsCEOConnect

Instagram: girlsceoconnection

Podcast Interview: https://iamceo.co/2022/03/28/iam1323-ceo-prepares-young-women-for-success-in-entrepreneurial-careers/
Full Interview: https://cbnation.tv/2022/09/12/ceo-prepares-young-women-for-success-in-entrepreneurial-careers/

Michelle C. Thomas, Esquire is a seasoned divorce lawyer and the founder of M.C. Thomas & Associates, PC, a premier divorce and family law firm serving Washington, D.C., Northern Virginia and Maryland. Michelle and her team represent a wide array of clients ranging from business owners and corporate executives to physicians, law firm partners, politicians, professional athletes and more. Her passion is helping people protect their assets and their future, and ultimately transform their lives for the better. Michelle Thomas has been repeatedly recognized as a Top Rated Family Lawyer in Washington D.C. by SuperLawyers, and recently named a Top Attorney by Bethesda Magazine. Michelle is a sought after speaker and media contributor in local and national media on issues such as effective co-parenting, parenting through the pandemic, divorce-proofing your marriage, and law firm management. She has been seen and heard on the Michael Baisden Show, Fox 5 news, News One Now with Roland Martin Radio, ESSENCE magazine, the Washington Times, The Daily Drum Show on WHUR/SiriusXM 141, and Law Talk with Ethel Mitchell on Radio One and more. Welcome, Michelle C. Thomas.<br /><br />CEO Hack: Rising early, planning the day and my morning routine<br />CEO Nugget: (1) Don't be too hard on yourself (2) Mistakes are opportunities for growth (3) Be bold about what you want (4) Enjoy the ride<br />CEO Defined: Freedom and responsibility<br /><br />Website: http://www.thomaslawdc.com/<br /><br />Instagram: www.instagram.com/michellecthomasesq<br />www.instagram.com/dcdivorcelawfirm<br /><br />Facebook: www.facebook.com/DCDivorce<br /><br />LinkedIn: https://www.linkedin.com/in/michellethomasesq/<br />Twitter: www.twitter.com/divorcelawfirm<br />www.twitter.com/michellecthomas

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