A Glass Jaw in the Face of Crisis: An Expert’s Guide to Confronting Business Controversy and Public Condemnation

Image Credit: Michael D. Shaw

I have a personal maxim about business: That it takes a great deal of hard work and patience to build a brand, but it only takes a matter of seconds to destroy one. That rule also applies to politics and other civic institutions, where the physical pillars of dignity – the Corinthian, Doric and Ionic columns and marble entablature of ...

Read More »

The Mobile Executive: Active and Secure

Image Credit: Michael D. Shaw

For executives overseeing a mobile workforce, enterprise grade security – for both Android and iOS devices – is essential. Without the resources to identify and isolate leaky apps and avoidable risks, a company can quickly lose control of confidential information. As business leaders, CEOs have a responsibility to make these safeguards a priority; they have a duty to invest in ...

Read More »

New Data Source for BI – Employees as Sensors

Image Credit: Mike Gundling

Consumer-focused innovation around location intelligence, LI, has improved the way we live. With the apps and maps on my phone, I can easily arrange to meet friends for dinner at the hot new restaurant and find the best way to get there during rush hour.   I can find the closest urgent care when one of the kids gets sick while ...

Read More »

What Benefits Do Your Employees Really Want?

Image Credit: Freedigitalphotos.net

“Benefits” used to mean health insurance, paid time off, and a retirement plan – if you were lucky. But now, many companies are working harder to ensure employee satisfaction, and they’re going the extra mile to attract and retain the best talent. That means providing extreme perks – think bowling alleys, in-house masseuses, and free gourmet lunch. But are these ...

Read More »

A Wooden Spaceship: The Symbol of an Industry Weakened by a Lack of Innovation and Ambition

Image Credit: Freedigitalphotos.net

If there is a metaphor that encapsulates the difference between a lack of innovation among technology companies, versus a renaissance in research and notable achievements, it is the idea of a wooden spaceship. The vessel would bear all the markings of modern rocketry, aeronautical engineering and the red-orange scaffolding we associate with the space program, including the media pageantry and ...

Read More »

Legacy and Leadership: Answers to Professional and Organizational Success

Image Credit: Elizabeth Rice Grossman

I write these words a day before critics and consumers will invoke the word legacy. I write this missive as a proponent of legacy, as someone who seeks to perpetuate its values and institutionalize its virtues. I also issue this observation on the eve of the public’s anticipation for the ultimate proof that a certain legacy is alive and well; ...

Read More »

Going Paperless (Securely) in 5 Easy Steps

Image Credit: Freedigitalphotos.net

Going paperless is a process that has each business trying to find a sweet spot between convenience and security. One of the main benefits to going paperless is the ability to utilize cloud storage to access your files from anywhere, yet it’s a catch 22 due to security concerns over digitally stored files ending up in the wrong hands. While ...

Read More »

7 Ways to Foster an Innovative Company Culture

Image Credit: Freedigitalphotos.net

The benefits of innovation are seen every day by some of the top organizations in the world. While simply hiring some of the brightest and best minds may appear to be the way to tap into the benefits of innovation, it all starts with the company culture. Simply put, in order for your organization to foster innovation, the company culture ...

Read More »

Quality Has No Expiration Date: In Defense of Excellence and Respect for Consumers

Image Credit: Dave Ratner

The essence of a great brand is quality. Other factors play a key role in this equation, including exceptional service and establishing a personal relationship with consumers, but these things proceed – they are the effect of, not the cause behind – the success of a particular product. Maintaining that quality is a daily exercise in leadership, accelerated by instantaneous ...

Read More »

Negotiations over Email – Add an Essence to Your Script and Win!

Image Credit: Freedigitalphotos.net

Negotiating a business deal over email is not something everyone can do successfully. Specialists claim that miscommunication happens when we fail to implement any one of these 5 modes of communication: voice tone, words, posture, facial expressions, and touch. Fortunately, in special circumstances, words alone can communicate tone and context, as well as passion, empathy, doubt, and curiosity. Here are ...

Read More »