There is always room for improvement – whether that means better serving your customers, building a better product, or better-coordinating efforts on your team.  That’s what innovation is:  doing things better.  Leaders who innovate well give their organizations a competitive advantage by creating products and services that stand apart from the competition. As a CEO, you can’t drive all your ...

  The higher up you are in your organization, the more time you should spend working on your business, not working in your business. A functional manager, for example, like someone who manages a call center, can perhaps spend 95% of the day supervising subordinates, tracking calling activity, and handling the other day-to-day requirements of the job. That would leave ...

“Younger Leaders More Fun to Work With.” It sounds like a headline from The Onion, but it’s the result of a study recently published in the Harvard Business Review. According to the study, leaders younger than 30 years old were two to three times as likely to be both “results-driven” and “fun to work with” as their older counterparts. Why ...

In the business world, it can be difficult for younger people to successfully manage those who are older than they are. This is partially because we are taught to respect our elders, and it is partially because those who are older may believe that their life experience informs them in a way that a younger person may not understand. What ...

Every merger and acquisition (M&A) brings in a different set of goals to achieve and issues to tackle. Business leaders, CEO to be precise during M&A ought to confront some of the most baffling challenges to ensure a smooth transition for all the entities involved that includes employees, investors, stakeholders and customers. Today, pulling-off a successful M&A incurs a tremendous ...

Since the industrial revolution, there has been a debate going on that how automation will lead to mass unemployment and bring about chaos for everyone involved but technology has created jobs of different kinds if it has gobbled up on the need for human labor in one field of operations. Automation almost always results in increasing production while decreasing operating ...

Dealing with difficult customers in varying degrees is perhaps what every consultant goes through every day. Unfortunately, it is an inevitable part of doing business. Businesses that understand this concept and handle it the right way reap major benefits such as customer satisfaction and retention. If for instance a client calls in yelling, complaining, and ranting out of control from ...

These days, many business owners are interested in making their companies as successful as possible. In many cases, they implement strategies that are geared towards things like optimizing conversion, decreasing office tension, and extending the company’s sphere of influence and authority. While these types of techniques are great, there is one particularly effective strategy that corporate leaders tend to overlook: ...

If you own or run a business, you might want to learn how to make your employees more efficient without having them lose moral. There are several different ways that employers are able to create efficiencies in the workplace, but most of them create a sense of animosity between management and employees. Here are a few ways to increase efficiency ...

Entrepreneurs are problem solvers. Arguably, that’s why they started their company. They saw a problem, looked for a fix, and, when none was found, they said: “Somebody ought to do that”. I strongly believe that every person’s strongest trait is also their greatest weakness. In the case of the entrepreneur, that same problem-solving spirit can be the cause of their ...