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How Deploying a Live Chat Can Improve Your Business

Using a live chat provides customers with quick answers and instant solutions without queueing up complaint emails or long waiting phone calls. In fact, an INC report also suggests that 42 percent customers prefer live chat as they don’t have to wait on hold. Moreover, using a live chat option allows you to approach customers while they are browsing your ...

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How to Build Loyalty with Customers Writing Emails

Since the creation of the Internet and the World Wide Web, email has emerged as a very important communication tool. Whether for personal communication, business to business or business to consumer interactions, millions of emails are sent out every day! When it comes to business to consumer (B2C) communication, emailing can be vital to building loyalty with consumers. Let us ...

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What Performance Management Tools Actually Motivate Employees?

When we have a team of engaged, content employees, we experience a whole range of business benefits. Employees who put in that extra mile are more likely to stay loyal to your organization, and they are generally much more productive.   An engaged employee really is the holy grail for any company, but creating an atmosphere conducive to great engagement ...

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5 Steps Entrepreneurs Can Take To Achieve “Flow State”

“Starting a company is like eating glass and staring into the abyss of death“.  Elon Musk Let’s be honest. The path of entrepreneurship is filled with moments of hardship, misery and despair. The odds of success are painfully low, too. It never ceases to amaze me how people are still drawn to play this game many times over, even after ...

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How The Shift in Consumer Behavior Will Affect Business in 2018

2018 is the year that personalization and choice will be a dominant theme for consumers. From customizing your TV lineup on Netflix, to choosing your own sleep number mattress, hyper-customization is here to stay and has shifted our consumption behaviors. Even capital intensive and complex industries, such as automotive and insurance, are adapting their products. Tesla now allows consumers to ...

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18 Entrepreneurs Explain How They Maximize Time Running Their Business

Productivity and time management are essential factors for any business. At times, it’s easy to be overwhelmed with little tasks that take up so much of our time and productivity. However, we all have a way of working out the situation to achieve maximum productivity. We asked entrepreneurs and business owners how they maximise time running their business. #1- Using Teamwork ...

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Website Optimization Tips for WordPress Sites

WordPress is perhaps the top blogging software being used these days. It creates stylish and functional blogs with a classic appearance, such as Thewritemyessay.com. If you’ve gotten into the blog game with a WordPress blog, you’ll want to optimize that blog so that people will find it attractive as well as simply find it often (i.e.in internet searches and so ...

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Don’t Call Them Benefits: The New Sales Enablement Landscape

When you think of sales enablement, what is the first thing that comes to mind? It could be CRM and how it’s supporting your people. Or you might think about training, collateral and other tangibles that support the customer sales journey. But as the selling landscape continues to evolve, sales enablement encompasses far more, including elements you may have once ...

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The Right Way to End a Meeting

How you start a meeting is critical to engagement, and how you end is just as important. The check-out is similar to check-in in that it’s a time to assess where everyone is mentally. The goal is twofold: first, to make sure people don’t walk out of the room feeling unsettled, wanting to say something but never feeling like they ...

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How can Chatbots improve Your Sales Productivity?

Powered by perpetual advancements in Artificial Intelligence (AI), Chatbots are transforming the way enterprises work both internally and externally. They are no more a simple tool performing odd jobs but are becoming a vital ingredient of brand marketing and customer service strategy. According to various reports, more than 80% of businesses are expected to invest in bots by 2020. Moreover, ...

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